Getting Started with your Nixplay Frame
Set Up Your Frame
Setting up your frame is a one-time thing. Connect your frame to the Wifi and add it to your account to start adding photos from anywhere and any device using your created account.
Turn On Your Frame
Your Nixplay Frame will automatically turn on once plugged in. Use the included remote control or tap the screen (for touch screen enabled frames) and follow the display instructions.
Create Your Nixplay Account
You’ll need a Nixplay account to pair and manage your frame. You can create a Nixplay account on the Nixplay app (Get it for iOS / Get it for Android) or at https://app.nixplay.com/. Use your preferred email address and create a unique password to create an account.
Note: This will be the account to be used whenever you want to add photos to your frame.
Pair Your Frame
Connect your frame to the Wifi first. Once connected, a 16-digit serial number will appear on the frame screen.
Log into your Nixplay account on the Nixplay app or at www.nixplay.com. Select “Add a Frame” and enter the 16-digit serial number shown on the frame. Your Nixplay Frame should now be paired with your Nixplay account.
Start Displaying Your Photos
Mobile App
A. Creating a New Album:
1. Navigate to 'Albums' on the bottom menu bar.
2. Tap the '+' sign.
3. Select 'Standard Album' under Add Album.
4. Name your Album and proceed to the next step.
5. Choose the photo source (photo gallery etc) and select the photos to add (recommend up to 50 photos per batch).
6. Press the arrow icon inside the blue circle.
7. Ensure to assign the Album to the Frame and click 'Done.'
B. Adding to an Existing Album:
1. Go to 'Albums' on the bottom menu bar.
2. Tap the '+' sign.
3. Select the photo source.
4. Choose the photos to add.
5. Press the arrow icon inside the blue circle.
6. Select the existing Album to which you want to add the new photos.
7. Press 'Upload.'
C. Creating a Google Photos Connected Album:
1. Navigate to 'Albums' on the bottom menu bar.
2. Tap the '+' sign.
3. Select 'Google Connected album.'
4. Connect to Google Photos and sign in to your account.
5. Choose the Google Photos album you want to sync.
6. Name the album and proceed to the next step.
7. Assign the Album to the Frame and click 'Done.'
Understanding Album Types in Your Mobile App:
- ALL: Overview of all Albums in your account.
- STANDARD: Collections of photos, including Emailed Photos and Favorites, assignable to the frame.
- CONNECTED: Albums that are connected to your social media (e.g., Dropbox, Google Photos), assignable to the frame.
- SHARED: Collaborations of photos contributed by you and your friends.
- EVENT: Currently under beta testing, redirects to the online shop.
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LEGACY: Main copies/cloud collection of your photos, including those sent to your account (cannot be assigned to the frame).
Web App
1. Please log in to your account at https://app.nixplay.com.
2. Once logged in, navigate to the homepage and select "Photos."
3. Then, click on "Playlist."
4. Choose the option to "Create a Playlist."
5. Select "Create a Standard Playlist."
6. Enter the desired Playlist Name and click "OK."
7. Next, click "Add photos" located on the top right of the screen.
8. Select the source of your photos.
9. Choose the photos you wish to add to the playlist.
If you encounter any challenges or have additional queries, please refer to our detailed user guide or contact our Customer Support Team for assistance.