Nixplay website
- If you purchased a subscription from the Nixplay website, an email activation will be sent to the email address used during the purchase
- Open your email and locate the "Activate Nixplay Plus" message, then follow the steps provided to activate the subscription
Nixplay mobile app
- For subscriptions purchased through the mobile app, the Nixplay Plus membership is automatically activated once the purchase has been completed
Amazon bundled subscription
- For subscriptions obtained through the Amazon bundled subscription, the membership will be automatically activated for the first paired account
💡Good to know
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If you're unsure about your activation status, please contact our customer service team at support@nixplay.com, and they will gladly assist you
- If you intend to gift a Nixplay subscription, kindly ensure that you use the recipient's email address during the purchase process. This ensures that the email activation will be sent directly to their email address.
- It's important to note that there is no option available to transfer a Nixplay Plus subscription to another Nixplay account