You can set up gift content for a frame either before or after purchasing. Please note that the setup for gift content can only be done through our mobile app, as it is currently unavailable on the website.
It's important to be aware that when setting up the frame as a gift, our system will automatically generate an account linked to the provided email address.
Recipient's Details:
- Once you're logged in to the mobile app, navigate to the "Frames" tab in the bottom menu.
- Tap on the + button and then choose 'A frame as a gift.'
- Enter the recipient's name or how they should be addressed (e.g., Grandma). Please note that the recipient's name can only contain letters, numbers, and the characters '-' and '_'. Other special characters are not allowed.
- Enter the recipient's email address, which will be used for them to redeem the gift contents you've prepared. Rest assured, no emails will be sent to the recipient to avoid spoiling the surprise.
Note: You can change the email as long as the recipient hasn’t redeemed the gift content. Once redeemed, you won't be able to change the email.
- Set the recipient frame’s timezone. You can modify this later on the frame or the app.
- Select who you're setting the gift up for, or specify 'Other' if needed.
- Choose the occasion for the gift, or specify 'Other' if necessary.
- Optionally, add a greeting message. This will be the first thing the recipient sees upon setting up the frame.
Add a Greeting Message:
- In the greeting message, include a special message for the recipient and attach a photo or video using the button below.
- For first-time users, tapping the “Add a photo or video” button will prompt a permission popup. Select the “Allow all access” option to grant permission to view and upload photos and videos to Nixplay.
- After selecting a photo or video, tap “Save and preview,” then tap “Next” on the preview screen to proceed.
Add Photos and Videos:
- Next, add a set of photos or videos to be displayed on the frame for the recipient.
- After selecting your media, tap the “Add” button.
- Optionally caption or edit your media or proceed to upload by tapping the arrow.
Invite Others to Contribute:
- Optionally, invite family and friends to add additional greeting messages, photos, and videos. Use the “Skip” button if not interested.
- Invite others by entering their email addresses and tapping “Invite.” They'll receive an email invitation to join the gift setup (up to 10 people).
Note: Contributors without a Nixplay account must set up an account to accept the invite and share photos.
- Once invitations are completed, tap “Next” at the bottom of the screen to proceed.
- Congratulations! You've completed setting up content for your gift. Tap “Finish” to proceed.
- You'll receive an email and a gift code to share with the recipient for redeeming the gift content. Set an email reminder by tapping the reminder button if needed.
- If you wish to share immediately, tap “Share Now.”